In line with the latest government guidance, Bachmann Europe continue to offer a service to our customers and consumers until such time that the situation changes once more.
With the majority of colleagues now working from home, those still on site at Barwell are following strict procedures to ensure the safety and wellbeing of our entire community. Our Collectors Club and Consumer Service channels remain open and our Service Department is operational in a small way, handling consumer enquiries for spare parts, but unable to carry out repairs or servicing until further notice.
Whilst all non-essential retail premises have now been ordered to close by the government, many Bachmann stockists are still offering a mail-order service to those consumers wishing to purchase items to provide some comfort in these extraordinary times. We are pleased to share details of those stockists from whom we have received confirmation that they are currently offering a mail order service and are still placing and receiving orders from Bachmann Europe, allowing the country to carry on modelling.
Modelling is a great distraction from the uncertainty of the world around us and hobbies like ours will be a vital tool in helping the nation get through the long periods of solitude that lay ahead.
Thank you for your support, keep communicating, keep modelling and please stay safe.
Mail Order Retailers
Please see below list of Bachmann retailers offering a mail order service. Contact details can be found by clicking the button below.
If you are a Bachmann stockist offering this service but are not listed, please contact your Area Sales Representative and we shall be delighted to add you to the list.